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2.0

We were given multiple closing dates that were all pushed back each time. If they ever needed any info I got it to them at most within 24 hrs but mostly with in an hour or so and it still took an extra week and a half past the original closing date.

I had two separate contact and both never seemed to know what was happening with my file or else were waiting on other random people all the time. We were told that our file would stay in house at our location but the sent it off to one of their other offices where we could never get a hold of anyone.

Our closing date kept getting pushed back until the day after I told them we were ready to take our business to another bank and then all of a sudden we closed the next day! Furious with their service.

Reason of review: Problems with payment.

Location: Amarillo, Texas

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Guest

Going through the same thing

Guest

Sounds about like what I'm going through now.

Guest

shawn miller and mason are the worst.

Guest
reply icon Replying to comment of Guest-1066787

Shawn and Mason are the worst.

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